[quote name=\'clemon79\' post=\'203282\' date=\'Dec 9 2008, 05:11 PM\']
[quote name=\'Modor\' post=\'203280\' date=\'Dec 9 2008, 01:58 PM\']
Some companies (Electronic Arts is the best, in my experience) care about their customers having a positive experience[/quote]
Rest assured that yours is a VERY isolated experience.[/quote]Really. Maybe its only in their EA Sports division, then. Every time I have been dissatisfied with one of their games (usually their NASCAR products), I simply send the game back to EA. They send me a new, sealed copy, and I take it back to the store and get my money back. They have never declined a request.