I guess what it all comes down to is that if they are forced to give out refunds, the slots will magically become unwinnable for the next six months.
They're not going to be forced to give refunds. The whole purpose of a casino is to separate fools from their money. This time around, we ended up being the fools. Still, I doubt very seriously Jimmy's scenario above. I don't think the casino was surprised by anything, I think they knew all along that it was going to be a Q&A with them providing the host, and I just think they blew it. And again, they probably don't really care all that much. We paid our money (the show sold out), and we're not getting it back. People will bitch and moan and say they're never going back, but the next time there's an act they want to see (especially a more traditional one), they'll be there.